Refund Policy

Digital delivery

Products are delivered instantly and permanently after payment. Because access cannot be returned, purchases are generally final.

When we do refund

• Duplicate or accidental double charges.
• Files that are corrupted, unreadable or missing and cannot be replaced.
• Payments you did not authorise, once verified.

How to request

Email support@themedschool.app within 14 days of purchase with your payment reference and a description of the problem. We respond to every request, and approved refunds are returned to the original payment method.

Before requesting

Most issues are download problems rather than payment problems — check My Library first, and see the FAQ.